At Saaz Decor, we value and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our services, you consent to the practices described in this policy.
1. Information We Collect
Personal Information: We collect personal information when you make a purchase, register on our site, or interact with our services. This includes your name, email address, phone number, and shipping address.
Payment Information: We use secure third-party payment gateways to process transactions. Your payment details are encrypted and never stored on our servers.
Usage Data: We collect information on how you interact with our website, such as your IP address, browser type, operating system, and pages visited. This helps us improve our site and user experience.
Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences and tailor our services accordingly.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including sending order confirmations, updates, and shipping details.
Communication: To respond to your inquiries, provide customer support, and send you important updates about your account or transactions.
Marketing: To send you promotional offers, newsletters, and updates on new products or services. You can opt-out of marketing communications at any time.
Personalization: To personalize your shopping experience by displaying content and product recommendations tailored to your preferences.
Improvement: To analyze website usage and performance, helping us improve our services, products, and customer experience.
Legal Compliance: To comply with legal obligations and regulations, such as reporting requirements and fraud prevention.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
Service Providers: We share your information with trusted partners who assist us in operating our website, processing payments, and delivering orders. These partners are contractually obligated to keep your information confidential and secure.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or subpoenas).
Protection of Rights: We may share your information to protect our rights, property, or safety, or that of our users or others.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption: All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our database.
Access Controls: Only authorized personnel have access to your personal information, and they are required to maintain its confidentiality.
Regular Audits: We regularly review and update our security practices to ensure your data is protected.
5. Your Rights
You have the following rights regarding your personal information:
Access and Update: You can access, update, or correct your personal information at any time by logging into your account or contacting us directly.
Delete: You can request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Restrict Processing: You can request that we restrict the processing of your personal information in certain circumstances (e.g., if you contest the accuracy of the data).
6. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we encourage you to review it periodically. The effective date of the current version will be noted at the top of the page.
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7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Saaz Decor Phone: +92-318-3921518 or +92-336-1120731
Address: Areeba Heaven, Sector X-2, Gulshan-e-Maymar, Karachi, Sindh, Pakistan